The Charles

Everyone was wonderful, kind and helpful! The people at the front desk, the young people at breakfast- they were lovely! The location is fantastic! It was comfortable and quiet.

The location in Mala Strana is ideal. So close to Charles Bridge, but a bit off the beaten path. The staff were delightful and so helpful. (Ask for help with taxis because they can get great rates.) The room was wonderful and loved the authentic style and decor. The breakfast included was fabulous! Facilities and rooms updated but still have the old world charm. Loved the quaintness of the property. It isn't large, so has a very cozy feel.

Fabulous hotel. A lovely, old, well-maintained building. Very individual. It's literally a one minute walk from the Charles Bridge and about fifteen from the castle. Breakfast was plentiful and delicious each morning. The room was spacious, comfortable, and fantastic value. The hotel is relatively small, which gave it a lovely, individual feel. Despite its central location, it was on a side street which gave a sense of peace and privacy. The room was thoroughly cleaned each day. But what really set it apart were the staff. I stayed for eight nights and found them to be so helpful, genuine, and courteous; whether behind the day or night desk, or in the breakfast dining room each morning. Thanks for a wonderful time, and The Charles shall in the future be my go-to hotel when in Prague

Spent 8 wonderful nights over Christmas in this beautiful hotel that is fantastically located near The Charles Bridge. We left the hotel and felt like we were leaving extended family behind and they are very special people indeed. Kind, warm, welcoming, always smiling and spoiling guests with an attitude that clearly impresses that nothing is too much trouble if you have any questions or requests. We were given a free upgrade to an Executive Suite and it was so beautifully decorated and ornate in a typical old world charm of Prague but with all the modern amenities. Special mention must be made of Kristina and Yohannes. Two of the most helpful, kind and gentle people we have ever met. Always finding time to assist, ensuring us and all their guests are comfortable and extremely attentive to their guests needs. Kristina willingly engages with people and is very helpful with suggestions for opera, museums & musicals. Yohannes always ready with a big warm welcome, a chat and big smile. Thank you to Lucky and his team at The Charles Hotel, you are doing an incredible job of making visitors from around the world feel very welcome in Prague......The Charles Hotel is our home away from home and Christmas 2022 will certainly be a memory that we will cherish. Thank you for making our stay so special!!!!!

The location is great, right next to the Charles Bridge, old building where you can still see in some places the the historical parts. The staff was absolutely gret, vrey friendly and outgoing, always trying to help. Breakfast was included and very nice too.